Frequently asked questions
Quick answers about using StoveBoosting, placing orders, paying securely, and getting help.
How quickly will an order start or finish?+
Timing depends on the selected service and its availability. The catalog does not promise a fixed start or completion time unless a service specifically states one. You can track status from your Orders page.
How do I add money to my wallet?+
Choose an amount on Add funds and continue to Paystack checkout. StoveBoosting credits your wallet only after the payment is verified for the expected reference, amount, and NGN currency.
Is my card information stored by StoveBoosting?+
Card checkout is handled by Paystack. StoveBoosting does not ask you to enter card details, PINs, or one-time codes into the panel. Do not share those details with support or in a social profile link.
Are results or delivery guaranteed?+
No general reach, sales, delivery-time, or retention guarantee is made. Service-specific refill information, when shown, applies only under that service’s stated conditions. Platform and provider availability can change.
What happens if a provider rejects my order?+
If the provider explicitly rejects an order, the reserved order amount is returned to your StoveBoosting wallet. If the provider response is interrupted, the order may be held for review while its status is checked. Contact support with the order reference if it remains unclear.
Can I cancel an order after submitting it?+
Orders are sent for processing after submission, so cancellation may not be available. Contact support promptly with the order reference; we will check the current status and any cancellation options.
What link should I submit?+
Use the public profile, post, or page URL requested for the selected service. Check that it opens correctly and is public. Never provide your account password, recovery code, or one-time code.
How do I contact support?+
Sign in and use the in-account Support chat, or email support@stoveboosting.store. Include the relevant order reference, but do not include passwords or payment credentials.
Where can I read the policies?+
See the Privacy Policy for data and cookie details, and the Terms of Service for acceptable use and refunds.
Talk with our support team
Send your order reference and a short description of the issue.